work history

From 2010 to Present Day

Dec 2016 – Present

Agile Delivery Manager, Focused Outcomes

Focused Outcomes, London
Working with a start-up company to re-invent a process that has been broken for several years. Helping the company understand and implement agile ways of working in a way that works and improves over time. Preparing focus groups to gather feedback on the validation to reinvent an existing process using TEAL to inspire a different way of working.
  • Planning a new business objectives and vision for a start up in London
  • Working with industry knowledge experts (SME’s) to understand the current end-to-end delivery process
  • Facilitating and hosting kick-off meetings to review project objectives, the vision, new ideas and purpose
  • Planning and hosting MVP, discovery, feedback, planning and prototype workshops with key stakeholders
  • Identifying a new end-to-end process that is more streamlined and in some places, automated for efficiency
  • Ensuring that requirements are captured as road map items and then converted into user stories
  • Planning with the team what constitutes ready to play and done (definition of ready and definition of done).
  • Working with stakeholders to prioritise requirements with MoSCoW to build a delivery roadmap
  • Facilitating frequent project planning sessions and workshops for key stakeholders
  • Progress and performance monitoring and reporting to company CEOs and other senior stakeholders
  • Crosschecking backlog items and completed user stories to ensure they have achieved completeness.
  • Initiate planning using Agile (SCRUM) as our chosen method for delivery
  • Working towards Continuous Improvement
  • Managing complexities of projects and ensuring that relevant parties are kept informed around timelines, blockers, dependencies and constraints
  • Ensure that project deliverables and status are frequently communicated to stakeholders and vendors
  • Taking ownership of the development lifecycle
  • Monitoring and managing costing and budgets for project delivery across multiple streams
  • Presenting justifications for budget increases where sign-off and approvals are needed
  • Planning and hiring key resources required for project delivery
  • Managing team issues and supporting individuals where required
  • Monitoring performance against KPI’s as agreed by Senior stakeholders
  • Analysing current trends in the market to explore new ideas and inspirations
  • Coaching the team to implement Agile ceremonies as needed
  • Ensuring that team capacity is regularly maintained according to defined deliverables
  • Facilitating Agile ceremonies (Sprint Planning, Backlog refinement, Retrospectives, Daily Stand-ups and other workshops)

Aug 2016 – Dec 2016

Agile Product Delivery Consultant, HM Passport Office

Equal Experts, London
To work with civil servants at HM Passport Office and help them discover their needs to improve business intelligence (BI) for passport applications using agile. Use agile methods to help improve the way passport applications are processed, make better decisions and transform the raw data into more meaningful information.
  • Organise and host discovery workshops to understand stakeholder requirements
  • Interview key stakeholders to identify pain points
  • Feedback requirements to key stakeholders to validate requirements
  • Implement SCRUM best practices in to a new team (e.g. daily stand-ups, sprint planning, reviews, retrospectives, analysis workshops, backlog refinement and demos)
  • Write user stories and acceptance criteria for program and product backlog
  • Design technical user-journeys
  • Mentor the new Business Analyst on how to apply his role and responsibilities
  • Travel off-site to identify and understand the end-to-end passport application process with the intent to plan a project to automate the service
  • Identify project epics and user stories across different areas of the business
  • Work in line with a cross-functional team
  • Communicate the product vision to stakeholders and chief program managers
  • Problem solving, minimise task confusion, eliminate waste
  • Prioritise tasks according to business value

Jan 2016 – Jul 2016

Agile Project Delivery, Ministry of Justice

Agilesphere, London

To re-design a 300 year old process in the justice system for minor offenses. Initiating a new project and forming a new agile team and running workshops to scope out the project vision with various government stakeholders such as Legal Advisors, Magistrates, Court Admins and Clerk to the Justices.

As part of the performing team, I contributed at every stage to get this project off the ground. We started with exploring how notices are served by TFL and later formulated a road map to scale the project to accommodate Greater Manchester Police, DVLA and Thames Valley Police for traffic offenses.

  • Prepared workshops for key stakeholders
  • Hosted workshops to discover daily tasks that could be improved by going digital
  • Identify current pitfalls and their desires to change and what areas could do with improvement.
  • Hosted enforcement / MI / transparency workshops
  • Performed analysis for all outcomes from each workshop
  • Defined pain points and designed outcome ready to deliver at a show and tell
  • Defined desirable(s) from the workshop outcome and constructed them into technical features
  • Prepared for final workshop to deliver our understanding
  • Hosted review and findings workshop for overall findings from the previous three workshops
  • Defined user journey for key end users and become the voice of the customer (internal and external)
  • Working with the team to help write user stories and acceptance criteria (BDD)
  • Helped define the MVP matrix for alpha and beta releases
  • Wall planning with the team to kick start future sprints
  • Agreeing the deliverables and definition of done and ready with team
  • Discussing and agreeing the tasks required for Alpha (Planning and Sizing)
  • Passing the Gate delivery to get the go ahead from peers
  • Hosted regular Analysis workshops to discuss tasks with the team
  • Led the team from project initiation as a SCRUM team right through to becoming a stable Kanban
  • Prepared technical User Stories, Epics and Acceptance Criteria for complex legacy systems
  • Validated, prioritised and refined backlog items based on business value

Dec 2014 – Oct 2015

Agile Consultant/Senior BA/PM, Sainsbury’s Nectar Card

Aimia, London United Kingdom
To drive the delivery of the new CMS and website for the nectar.com, re-launch on time and within budget. I was the primary port of call for the Web team. Responsible for gathering core requirements, performing impact analysis of business requests, planning sprints, communicating and distributing tasks to the team and introducing agile ways of working. I am also maintaining and reporting on project risks, issues and mitigating actions to higher management groups. In addition to this, I took on the role of Project Manager to support the team with key decision-making and resource planning.
  • Facilitating team self-organisation and enabling collaboration to enable the successful delivery of nectar.com and fulfilling user-centric needs in line with client requirements
  • Impact analysis across other team areas such as Open API, Mobile and internal databases
  • Introduce Waterfall team to Agile methodology and new ways of working
  • Holding workshops and introducing team to JIRA
  • Creating Acceptance Criteria and BDD requirements with accompanied UX/UI
  • Collaboration between PO (product owners) and UX to identify project scopes and prioritising goals
  • Breaking down tasks to small sizable chunks that are meaningful to developers
  • Promote continuous improvement and delivery of Agile best practices
  • Adapting to fluctuating demands for the project
  • Reviewing and questioning functional/non-functional requirement specifications
  • Engagement with external suppliers and vendors
  • Coordinating work streams by utilising best practice methodologies and introducing Agile
  • Producing presentations and reports focused on the central issues and the needs for a project
  • Identifying domain strategies, SEO and basic CMS template strategies
  • Evaluate and prioritise activities and conflicting issues under high levels of pressure
  • Helping the team develop their ability and contribution by adopting agile methods
  • Managing senior stakeholders across multiple business areas and geographies
  • Managing global teams made up of stakeholders, project managers and business analysts
  • Managing and understanding local Legal and Compliance regulations
  • Change management and defining BAU processes after core project launch
  • Strong organisation element to the role including organising and chairing project working group meetings, workshops, and other regular project meetings
  • Using JIRA, Confluence, Asana, Slack and other tools to support and communicate tasks to the team

Dec 2014 – Oct 2015

Agile Product Delivery, Sky Store

British Sky Broadcasting, London
To deliver the first two phases of delivering www.skystore.com for new and existing customers to sell online movies and box sets. I joined a newly formed (haphazard) agile team to perform analysis on requirements, write user stories, define acceptance criteria, perform cross-team channel impact analysis, host update meetings, host product demos and facilitate analysis workshops and backlog refinement sessions.
  • Senior Agile and Technical point of contact for the website team working on skystore.com
  • Focus on the product vision planning stages for project phase 1, 2 and 3
  • Aligning project requirements across other channels to ensure consistency in functionality
    (e.g. NOW TV, ROKU, mobile IOS and Android and web)
  • Focus on web design concepts, best practices and agile development methodologies
  • Create user stories and epics for responsive web, mobile and tablet version of skystore.com
  • Plan backlog priority with different teams and negate impact
  • Write business and technical stories (TDD) to clearly communicate requirements to the team
  • Working with the API team to ensure that the correct data is being collected to the web front-end
  • Regular business meetings to help understand requirements and adding further technical requirements to enhance business objectives for current and future projects
  • Briefing developers on upcoming Epics for future sprints and pre-sprint grooming
  • In depth understanding and considerations of the complex systems that exist at Sky
  • Educating key stakeholders on the impact of business requirements V’s technical implications based on Sky’s complex architecture
  • Streamlining technical requirements so that they are compatible with Sky’s interlinking network of business applications (CBS, Salesforce, Eloqua and more).
  • Engaging in key collaborations for Sky’s phase 3 project to help identify potential issues/risks
  • Key point of contact for UX designers to aid user journey designs for business approval
  • Key point of contact for developers to provide and clarify requirements on skystore.com
  • Writing test cases and scenarios to aid end to end testing
  • Assist with planning and execution of tasks where necessary
  • Collaborate with any necessary teams to ensure that requirements can be delivered and to explore solutions around potential risks and issues that may arise
  • Build and maintain relationships with key stakeholders and customers

Oct 2013 – Mar 2014

UX Analyst, Coca Cola, Bupa, RSA

Salter Baxter, London United Kingdom

An in-between project to assist a design agency to deliver prototypes and wireframes for their clients annual shareholder meeting on the topic of sustainability and social purpose. This could be in the form of a microsite, a fully-fledged website or a magazine.

  • Designed a full working prototype of Coca Colas sustainability journey
  • Helped design the sustainability report for 2013/2014 –
  • http://www.coca-colacompany.com/stories/sustainability-reports
  • Delivered a prototype to coca cola executives and share holders who were onboard with the design straight away
  • Introduced clients and internal staff on how to create better requirements
  • Efficiently translated business needs into project scopes, objectives, technical specifications, user stories and business goals for their Agile team (they didn’t realise my skills in agile).
  • Liaising with account managers to identify ideal user journeys based on requirements and budgets
  • Created UCD (User Centred Design) in Visio to show customer and admin journeys in an Agile environment
  • Explored and learned how to deliver current CMS, html5, JavaScript and CSS capabilities for smartphones
  • Make technical recommendations on platform selection and delivery based on current technology
  • Created simple and technical sitemaps and architecture design for client website proposals
  • Worked directly with clients, designers and developers to define the delivery and implementation process
  • Inspire clients with latest design frameworks and enabled them to bring their web presence into html5, parallax, muse and mobile responsive designs.
  • Initiated and created a proposal for Salter Baxter to identify requirements on how to create a more social friendly online presence using Yammer and other blogging site tools
  • Researched new ways to deliver reporting data to create a more engaging customer journey and present the proposal to the account managers and digital team
  • Assisted the testing team with long, complex testing strategies to ensure delivery on time

Dec 2014 – Oct 2015

Business Development, Start Ups

Junichi Media, London United Kingdom

Designing and developing company brands, planning the website content, designing websites and forming the collaborations, teaching new entrepreneurs Agile methodologies in collaboration with My Central Working.

  • Collaborating with ‘My Central Working’ to help small businesses understand how to plan their technology using agile methodology
  • Write technical User Stories, Epics and Acceptance Criteria for complex legacy systems
  • Validate, prioritise and refine backlog items based on business value
  • Address team requirements
  • Be the voice of the customer (internal and external)
  • Train start-ups on how to manage sprint backlog, estimations and planning
  • Assist in discovering MVP for their products and services
  • Create websites and email marketing campaigns using Eloqua, Campaign Monitor and Mailchimp.
  • Adopting agile methods for project delivery
  • Creating new ecommerce websites using WordPress and Magento
  • Design and present usable prototypes using Axure
  • Writing scripts and designing workflows to define the User Journey
  • Highlight expected outcomes under different personas
  • Designing High-fidelity and Low-fidelity wireframes using Axure and Photoshop
  • Providing guidance, best practices and technical recommendations and translating requirements into scope and deliverables
  • Training and guiding users on how to create secure open source websites
  • Defining routes to marketing online via email campaigns and social media
  • Planning social media, SEO and PPC strategies for marketing
  • Managing 3rd Party vendor application Integrations and allocating necessary resources for build
  • Web migrations and content planning including email integrations and migrations with Google apps
  • Adapting to multiple roles depending on what the business needed

Jan 2012 – Jan 2013

Technical Business Analyst, Exhibition portals across EMEA

Reed Exhibitions, London United Kingdom

Manage and support the epiServer platform for online exhibition portals across Europe and the UAE that attracts millions of customers worldwide.

  • Managed the roll-out of 30+ websites using Agile methods across various industries and countries
  • Facilitation of successful workshops and meetings with clients for requirements gathering exercises
  • Creating UX/UI prototypes in Axure and Photoshop to define new portal features and updates
  • Supported the team to plan and deliver the multilingual website launch for www.reedexpo.com
  • Successfully worked with 3rd Party vendors for online booking, ticketing and payment integration
  • Successfully defining strategies for implementation and build with no need for rollbacks
  • Resource allocations for website design, development and bug fixes
  • Managed internal business engagements to understand, challenge and document underlying business needs and translated them into project scope, objectives and business goals
  • UAT/BAT writing test scripts under different personas and scenarios
  • Test script writing for exhibition portals for Austria, France, Italy, China, Japan and UK
  • Implementing test scripts into MS Windows Test Manager and training internal staff on how to test various web portals and scoring
  • Bug tracking and allocating resource with schedules and strategies for repair
  • Hands on website API configurations and launch
  • Release management of live exhibition websites
  • Planning and execution of database integration from UK business to China

Sept 2011 – Nov 2011

Web Business Analyst, Topshop, Selfridges, Dorothy Perkins

Arcadia Group, London United Kingdom

To help plan the delivery for the Arcadia group eCommerce website across Europe in multiple languages.

  • Write technical User Stories, Epics and Acceptance Criteria for complex legacy systems
  • Validate, prioritise and refine backlog items based on business value
  • Address team requirements
  • Be the voice of the customer (internal and external)
  • Train start-ups on how to manage sprint backlog, estimations and planning
  • Assist in discovering MVP for their products and services
  • Assisted in the launch of Topshop, Topman, Dorothy Perkins, Evans and Miss Selfridges website across Europe and USA.
  • Replicated and configured platforms to prepare for language updates and content migrations
  • Setup service emails in multiple languages for the customer buying process using Exact Target
  • Content managed and configured featured websites so they could exist in multiple languages such as French, German and Italian.
  • Identified the process to web developers on how to manage site content changes going forward
  • Set up workflow for online competition forms and allocated to web developers for build
  • Create and uploaded fashion videos for online promotions and product marketing
  • Restructured webpages in html and css and improved the format of the webpages for delivery

June 2010 – Aug 2011

Technical Business Analyst, Aria Templates

Amadeus, Sophia Antipolis, France

Plan the introduction of Aria templates to partnering airlines. Starting with Singapore Airlines, I was tasked to create a website detailing the code infrastructure and documentation for a JAVA Framework developed in-house.

  • Introduced Agile and SCRUM techniques to our team and enhanced daily project efficiency.
  • Implementing task management methods to monitor and manage projects, Story Boarding, SCRUM boards, SCRUM Poker, project sizing methods and daily wips.
  • Create an online resource for developers to access as a coding based documentation or Wiki like platform that defines the java based ARIA framework.
  • Introduce frameworks to potential clients in the Airline Industry as a new Open Source Solution for online bookings and services for the travel industry.
  • Define and implement design specifications into a CMS application (Joomla)
  • Setup and configure templates in Joomla CMS
  • Manage the migration of content from the old Wiki into the new platform ariatemplates.com.
  • Designed functional and technical specifications for Singapore Airlines back-end system
  • Define the strategic user journey through wire framing in Axure for Singapore Airlines

Pre 2012

2012

Web Developer

Arcadia Group, London
Implement and complete a global scale project via ECMC and Websphere (CMS) to deliver foreign websites for Arcadias various brands. This involved assisting the team to manage and deliver websites for Topshop, Topman, Evans, Wallis and Miss Selfridge across Europe and the US. Examples include, online competitions, homepage updates, introduction email campaigns, management of service emails for online purchases and returns, video advertising and much more.
  • html
  • SVN
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • in house CMS
  • DHTML
  • Websphere
  • Lighthouse
  • Cheetah Mail
  • swf/flv video uploads

Soft skills

  • Livesite Deployment
  • language content conversions
  • Trouble shooting and bug fixes
  • Problem solving
  • Marketing
  • Design
  • Team building and internal communication
  • Client side requirements gathering
  • Senior executive and client/business communications
  • Negotiation skills between external and internal financial institutions for web real estate
  • Understanding and coordinating back-end solutions with front-end web technologies

2012

UX/UI Design

eTV, London
Designing and developing the user journey for Advantage Travels website. This involved defining the integration of various Technologies.
  • User Interface Design
  • Fireworks
  • Axure Wireframes
  • Adobe Photoshop
  • Technical designs
  • Wireframing designs

Soft skills

  • Project planning
  • Problem solving
  • Marketing
  • Design
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • Negotiation skills between external and internal financial institutions for web real estate
  • Technical designs

2012

Email Campaign Designer/Developer

Mason & Zimbler, Bristol
Eloqua is an enterprise e-Marketing tool which is used to implement online marketing campaigns allowing companies to track client movements on their web pages and use the information gathered to generate leads based on a series of criteria set within the system.

The task was to implement an e-Marketing campaign for VMware using Eloqua. Key tasks included the development of html email campaigns and 12 hypersite web pages which could track user journeys from start to finish. This also included the development of an automated solution using Eloquas Program Builder to allow all emails to be sent over a period of time based on a series of criteria defining the activities of the end user in order to allocate or direct clients to webpages which would match their interests.
Technical
Skills

  • html
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • Eloqua Track Tagging Scripts
  • Contact Data Cleansing and conversion
  • Eloqua Program Builder
  • DHTML

Soft skills

  • Eloqua email marketing application
  • program builder
  • email user tracking
  • stats delivery
  • website and email marketing automation
  • survey and contact form generation.

2012

UI/UX Developer

Seven Publishing Group, London
Designing and developing the user journey for Virging Atlantics community website and Sainsburies Little Ones. This involved defining the integration of Lithium Technologies community platform for Virgin Atlantic.
  • User Interface Design
  • Fireworks
  • Axure Wireframes
  • Adobe Photoshop
  • Technical designs
  • Wireframing designs

Soft skills

  • Project planning
  • Problem solving
  • Marketing
  • Design
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • Negotiation skills between external and internal financial institutions for web real estate
  • Technical designs

2010 – 2011

Web Developer – Agile Coach

Arcadia Group, London
A great opportunity to live and work in the beautiful regions of The South of France in Sophia Antipolis.
My role here is to design a standalone portal for a new Java Framework called Aria Templates and introduce it to potential clients in the Airline Industry as a new Open Source Solution for online bookings and services for the travel industry. My goal is to complete and implement my designs into a CMS application (Joomla) and manage the migration of content from the Wiki into the new platform www.ariatemplates.com. The website is yet to be licensed as an Open Source application and therefore is not currently live. However, the aim is to provide client airline developers a fully resourced website defining the ARIA framework, currently being produced by the teams/developers here in Amadeus.

In parallel, I am also involved in the conversion of an airline desktop application for the web on behalf of Singapore Airlines. Appointed as the Visual Design Consultant, I work as part of an agile team to introduce the user journey through design and wire framing using Axure 5.3 and the Adobe suite. The team are new to this method of working so I also work closely to help the PO and the SCRUM Master to better understand how SCRUM is implemented. This includes implementing task management methods to monitor and manage the project, Story Boards, SCRUM boards, SCRUM Poker, project sizing methods, etc to allow the team to work together during the decision making process and adapt to agile methods.

  • html
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • Joomla page templates, components and plugins
  • DHTML
  • Joomla
  • Axure Wire framing

Soft skills

  • Joomla knowledge
  • SCRUM technology
  • User journey definition
  • Usability in design
  • Communication in English and French

2010

CMS Developer

Digitas Group, London
DIGITAS provides integrated strategy, technology and marketing solutions to leading Internet-based, e-commerce companies. At DIGITAS, I worked with their existing team to implement and complete a global scale project to deliver foreign websites in Digital Media. My work involved implementing and creating a process to recreate the American and UK websites using Team Site for Brazil, Portugal, China and Russia for the launch of http://www.eukanuba.com on a global scale.
  • html
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • Teamsite page generating scripts
  • DHTML
  • Teamsite
  • Livesite
  • Apache/Unix

Soft skills

  • Teamsite application
  • Livesite Deployment
  • JIRA
  • language content conversions
  • Trouble shooting and bug fixes

2010

Email Campaign Developer

Fujitsu Group, London
Eloqua is an enterprise e-Marketing tool which is used to implement online marketing campaigns allowing companies to track client movements on their web pages and use the information gathered to generate leads based on a series of criteria set within the system.

My role at Fujitsu was to implement a 9 week pilot e-Marketing campaign for American Express using Eloqua. Key tasks included the development of 9 html email campaigns and 12 hypersite web pages which could track user journeys from start to finish. This also included the development of an automated solution using Eloquas Program Builder to allow all nine emails to be sent over a period of nine weeks based on a series of criteria defining the activities of the end user in order to allocate or direct clients to webpages which would match their interests. http://realsolutions.americanexpress.co.uk/

  • html
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • Eloqua Track Tagging Scripts
  • Contact Data Cleansing and conversion
  • Eloqua Program Builder
  • DHTML

Soft skills

  • Eloqua email marketing application
  • program builder
  • email user tracking
  • stats delivery
  • website and email marketing automation
  • survey and contact form generation.

2009

Web Developer

Rated People, London
Online trade solutions for residentials throughout the UK. My role at Rated People involved the full redesign and redevelopment of their current website. Working in a SCRUM environment to deliver a better user experience, my work entails the implementation of a new CMS solution for internal clients and also dynamic web development for various versions of their new homepage, www.ratedpeople.com.

  • Magnolia Community Edition Open Source CMS – implementation, administration and deployment
  • JSP for CMS template design & development
  • CMS tag scripting
  • workflow design/implementation using Visio
  • Apache/Tomcat environments running Linux
  • WinSCP
  • Trac and SVN
  • User Interface Design
  • Navigation Mapping
  • html
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • DHTML

Soft skills

  • SCRUM work environment
  • Problem solving
  • Team building and communication
  • Agile project management
  • CMS Training end users and managers
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • SCRUM based delivery
  • Management of resources
  • Consulting
  • Technical documenting
  • Hosting meetings
  • Understanding and coordinating backend solutions with front-end web technologies

2007 to 2009

Technical Lead Developer

IHS Markit Group, London
Markit is a provider of independent, multi-asset class, high value services for the global financial market. I was involved in a number of projects during my time here ranging from redeveloping the corporate website, the Intranet and managing company aquisition websites to developing and implementing projects related to the inception of an enterprise CMS application known as Teamsite.

My role involved design, build and maintaining the client facing area of www.markit.com and responsibilities range from the day to day management of the website using Magnolia and Teamsite for CMS web template development, implementation and support in a J2EE environment, training and advice, working closely with the marketing team and other businesses areas to help deliver high profile websites for a number of financial product areas, such as www.markit.com/cds.

I also share my technological know-how and expertise to help deliver web solutions which will enhance the company’s online portfolio.

I was also heavily involved in the full scale upgrade project to change the initial client facing website running in Magnolia over to Teamsite.

In December 2008, I completed a full CMS platform review and later kick-started a new project to design and build an enterprise website which was launched in April 2009 using Interwoven TeamSite.

In parallel to this, I used Magnolia CMS to design, develop and deliver web pages and initial work flow process for real-time financial credit auctions for defaulted firms such as Quebcor and Tembec. This process has since successfully completed credit auctions for Fannie Mai and Freddie Mac, Lehman Brothers and many more through www.creditfixings.com.

The Japanese version of the website www.markit.co.jp launched in February 2008 to bring it in line with www.markit.com when it was first launched in September 2007. This involved implementing the new design, domain name re-direction for the new site, closing down the old website, managing communications in Singapore and issuing a technical solution for content editors which, in turn allows the users to manage their own pages. I also managed the content updates for this website which is essentially written in Japanese and in turn provided a 3 hour training session to the users and publishers for the site.

  • Interwoven/TeamSite/LiveSite
  • CMS Solutions review and design
  • Eloqua
  • Lyris
  • Agile project management
  • AJAX, User Interface Design
  • Unix configuration and commands
  • Magnolia Community Edition Open Source CMS – implementation, administration and deployment
  • JSP for CMS template design & development
  • CMS tag scripting
  • Workflow design/implementation using Visio
  • Apache/Tomcat environments running Linux
  • WinSCP
  • Putty
  • Trac and SVN
  • Navigation mapping
  • HTML
  • JavaScript
  • JQuery
  • CSS – Cross Browser
  • DHTML
  • Managing and working with TeamSite components
  • Cookies

Soft skills

  • Problem solving
  • Marketing
  • Team building and communication
  • Agile project management
  • CMS Training end users and managers
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • SCRUM based delivery
  • Management of resources
  • Consulting
  • Technical documenting
  • Hosting meetings and global conference calls
  • Understanding and coordinating backend solutions with front-end web technologies
  • Understanding and coordinating financial solutions with web technologies.
  1. Re-designing, developing and implementing Magnolia, Markits initial CMS solution
  2. Managing the release of each delivery stage
  3. Re-designing, developing and implementing Adenin, Markits Intranet Solution
  4. Designing and developing an online solution for Credit Auctions with CreditEx
  5. Developing user tools for staff to auto generate tables for online delivery
  6. Developing email marketing campaigns both internally and externally
  7. Genrating vanity URLs for various product lines
  8. Managing the implementation of data migration from aquisition websites into www.markit.com
  9. Defining requirements for a more scalable CMS solution – TeamSite
  10. Working with the marketing team to design, develop, implement, troubleshoot and launch the current markit website using TeamSite by Interwoven
  11. Training end users for various project deliveries including TeamSite, Adenin and Magnolia training
  12. Re-designing, developing and implementing online subscription forms for various parts of the website and posting information back to SalesForce
  13. Managed the full website migration plan from the old Markit website to the new

2007

Web Developer

April Six, London
April-Six is an IT solutions design agency based in London. My work here involved developing various email campaigns and micro sites for various clients such as Microsoft, Seagate, 3Com and Symantec. Working in a team of web developers, designers and Graphic Designers to create build and deliver above and beyond the average websites, email campaigns and IT solutions, ensuring that campaigns are hosted and organised for tracking and data management.
  • Eloqua
  • eCampaign
  • Seibel
  • Agile project management
  • User Interface Design
  • Fireworks
  • Adobe Illustrator
  • Adobe Photoshop
  • ASP design & development
  • Access database
  • Workflow design/implementation using Visio
  • HTML
  • JavaScript
  • CSS – Cross Browser
  • DHTML

Soft skills

  • Problem solving
  • Marketing
  • Team building and communication
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • SCRUM based delivery
  • Technical documenting
  • Understanding and coordinating backend solutions with front-end web technologies

2006 to 2007

Web Developer

B4U Business Media Group, Birmingham
To manage and build a new exciting project to re-design a social networking website www.b4uparty.com. A project involving the build of storyboards, wire frames and UI designs using Visio, MS Project and Photoshop and Dreamweaver to create a better online user experience. I was a key player contributing to key decisions for the business. I was also responsible for the Junior Graphic Designer to aid his career development in eMedia and Design, this involved planning their daily work and reviewing their progress.

This website was re-built and launched in 2006 after a complete redesign and development project. My role here involved defining a new architecture, creating UI Interface Designs, wireframes and User Journeys. I was also working with the junior designer to define a new look and feel for the site to make it more enticing to the user audience. My task was to hand code the the front-end pages and to then communicate the functionality requirements to the ColdFusion developers for backend build. The core technical skills developed here was table less design and development using HTML, CSS and JavaScript.

  • Agile project management
  • User Interface Design
  • Fireworks
  • Adobe Illustrator
  • Adobe Photoshop
  • XML
  • XSLT
  • Workflow design/implementation using Visio to define user journies
  • Wireframe architecture
  • Flash
  • ActionScript
  • JavaScript
  • CSS – Cross Browser
  • DHTML
  • Managing a junior designer’s career progression in web design and development
  • Problem solving
  • Marketing
  • Team building and communication
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • SCRUM based delivery
  • Technical documenting
  • Understanding and coordinating backend solutions with front-end web technologies

2004 to 2006

Web Developer

Alliance & Leicester (now Santander), Leicester
Working in the ecommerce development team, working closely with the day to day updates and changes to the live website www.alliance-leicester.co.uk. For example this included, designing and developing front-end web pages, micro sites, landing pages, search pages and websites using HTML, XHTML, CSS, ASP, VB and JavaScript. Key areas of responsibilities included site Homepage, Current Accounts, Mortgages, Loans, Credit Cards and Investments.
  • User Interface Design
  • Fireworks
  • Adobe Illustrator
  • Adobe Photoshop
  • Flash
  • ActionScript
  • JavaScript
  • CSS – Cross Browser
  • DHTML
  • ASP
  • Visual Basic
  • SQL
  • SEO

Soft skills

  • Managing a junior designer’s career progression in web design and development
  • Problem solving
  • Marketing
  • Team building and communication
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • Negotiation skills between external and internal financial institutions for web real estate
  • Technical documenting
  • Understanding and coordinating backend solutions with front-end web technologies

2002 to 2004

Web Developer

BMI & BMI Baby
Part of the web development team. Control over www.flybmi.com, designing and developing front-end websites and extranets using ASP .NET and JavaScript which in turn communicated with back-end Windows 2000 servers and SQL databases, using VB .NET and SQL stored procedures. I also worked closely on a project called ‘ask diamond club’, this involved designing and developing a search tool to help customers ask questions online and retrieve instant answers via an intelligent search tool. All web pages are designed and developed using Visual Studio .NET or Visual Interdev (for corporate extranets).
  • User Interface Design
  • Fireworks
  • Adobe Illustrator
  • Adobe Photoshop
  • Flash
  • ActionScript
  • JavaScript
  • CSS – Cross Browser
  • DHTML
  • asp.NET
  • Visual Basic
  • SQL
  • SEO
  • Visual Studio
  • Interdev
  • Stored Procedures

Soft skills

  • Project planning
  • Problem solving
  • Marketing
  • Design
  • Team building and internal communication
  • Client side requirements gathering
  • Solutions and storyboard Presentations
  • Senior executive and client/business communications
  • Negotiation skills between external and internal financial institutions for web real estate
  • Technical documenting
  • Understanding and coordinating backend solutions with front-end web technologies
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